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International Customers
Key Points for International Orders
1. Check your local Customs Office to see if you have to pay a "Duty or Import Tax" from USA - If applicable, the payment of any "Duty or Import Taxes" are your responsibility
2. International Shipping cost shown at web site Check-Out is approximate. We will contact you if it’s inaccurate and make any necessary adjustments.
3. Most orders ship sooner but please allow up to 10+ business days for your order to ship depending on the manufacturer of the items you ordered. You will receive an email with a Tracking Number when your order ships.
4. Order Delivery is approx. 10 to 14 business days from shipping date or longer depending on how busy it is in customs 5. Back Orders - If an item is out of stock - we can either issue a refund or include back order(s) with your next order. Choice is yours.
INTERNATIONAL RETURNED TO SENDER ORDER
If a parcel is returned because of non-payment of duty tax or any other reason, the credit back to the credit card or PayPal will be minus the round trip Shipping Charges. Refund will be issued after the order is returned to sender and items are not damaged or used.
DELIVERY TIME
We cannot guarantee delivery times for international orders. We can only give you an estimated time of arrival. You'll receive a USPS Tracking Number when your order is mailed.
Most international orders take 10 to 14 Business Days to arrive, sometimes longer depending on how busy customs officials are at the time order arrives in your country.
Flat Rate or Free Shipping does not apply to International Orders.
If you have any issues with shopping cart check-out or questions about your order Click Mail Box:
or email info@rosejoyce.com
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